Privacy Policy
Last updated: January 2025
1. Introduction
Purchstar Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
We may collect the following information:
- Name and contact details (email, phone, address)
- Company information for business customers
- Order history and transaction details
- Communication records and enquiries
- Website usage data and analytics
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate about products and services
- Provide customer support
- Improve our website and offerings
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share information with trusted partners for order fulfilment, payment processing, and delivery services. All partners are bound by confidentiality agreements.
5. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction. However, no internet transmission is completely secure.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Transaction records are kept for 7 years for accounting purposes.
8. Contact Us
For privacy-related enquiries, contact us at:
Email: info@purchstar.com
Address: 78 Commerce Street, Manchester, M2 4WQ, United Kingdom